PRIVACY POLICY

1. Overview

This Privacy Policy describes how Davila Risk Solutions LLC ("Davila Risk Solutions," "we,"

"us," or "our") collects, uses, discloses, and safeguards your personal information when you visit

our website, submit forms, request information, communicate with us, or otherwise engage with

our services.

This Privacy Policy applies to all interactions with our website and communications, including

phone calls, text messages (SMS/MMS), emails, and online forms.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal

Information") in the following ways:

A. Information You Provide Directly

You may provide Personal Information when you:

● Complete forms on our website

● Request insurance information or consultations

● Schedule appointments

● Communicate with us via phone, email, or text message

This information may include your name, phone number, email address, mailing address, and

insurance-related details.

B. Information Collected Automatically

When you interact with our website, we may automatically collect limited technical information

such as:

● Internet Protocol (IP) address

● Device type and browser information

● Pages visited and interactions with the site

This information is used solely to operate, secure, and improve our website.

3. Cookies & Tracking Technologies

Our website is built and hosted using the GoHighLevel platform. We do not use third-party

analytics tools, advertising pixels, or behavioral tracking technologies such as Google Analytics,

Facebook Pixel, or similar services.

Basic cookies or similar technologies may be used by our website platform strictly for essential

website functionality, form submissions, and system performance. These cookies do not track

users across third-party websites and are not used for targeted advertising.

We do not use cookies to collect sensitive personal information.

4. How We Use Your Information

We use Personal Information to:

● Provide insurance-related information and services

● Schedule and manage appointments and consultations

● Respond to inquiries and service requests

● Send appointment confirmations, reminders, and insurance-related follow-ups

● Send marketing communications only to individuals who have explicitly opted in

● Maintain internal records and comply with legal obligations

5. Communications & SMS Consent

If you provide your phone number, you may receive phone calls or text messages from Davila

Risk Solutions LLC.

Text messages are sent only to individuals who have voluntarily opted in through our website

forms, which include two separate, optional, unchecked consent checkboxes:

● One checkbox for marketing text messages, including special offers, discounts, and

service updates

● One checkbox for non-marketing text messages, including appointment confirmations,

appointment reminders, and insurance-related follow-ups

Consent to receive text messages is not a condition of purchase. Message frequency may vary.

Message and data rates may apply. You may opt out at any time by replying STOP, or request

assistance by replying HELP.

6. Information Sharing & Non-Sharing of Mobile Data

We do not sell, rent, or share your personal information with third parties for marketing or

promotional purposes.

Mobile information, including phone numbers and SMS consent records, will not be

shared with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers solely to support our business

operations (such as website hosting, CRM systems, or communication platforms), and only to

the extent necessary to provide services on our behalf. These service providers are

contractually obligated to protect your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to

protect your Personal Information. While no system can guarantee absolute security, we take

appropriate measures to reduce risk.

8. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes described in

this Privacy Policy, comply with legal requirements, and resolve disputes.

9. Children’s Privacy

Our website and services are intended for individuals who are 18 years of age or older. We do

not knowingly collect personal information from children under 18.

10. Your Rights & Choices

You may:

● Request access to your personal information

● Request corrections to inaccurate information

● Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Continued use of our website or services constitutes acceptance of the updated policy.

12. Contact Information

Davila Risk Solutions LLC

Website: https://davilarisksolutions.com

Email: [email protected]

Phone: 888-513-3910